TOPICS
What's in My Cart?
Checking Out  
Payment By PayPal  
Purchase from 2Checkout.com by Credit Card  
Payment by Email (Check & M.O.)  
Shipping Information 
Returns and Exchanges 
Use of "Cookies"  
Privacy Statement  

What's in My Cart?... 
In order  to place a doll in your shopping cart, click the buy button next to any doll. You will then be taken to the Shopping Cart screen. You can then edit the number of dolls you want or delete a doll from your cart.  You'll need to use the Back Arrow on your browser window to return from the Shopping Cart screen back to the catalog page you were on to continue shopping . The Continue Shopping link at the bottom of the view cart screen will return you to our main Catalog page. 
You can see what you already have in your Shopping Cart at any time by simply clicking on the View Cart button on the Menu bar. This brings you to your  Shopping Cart screen whenever you want. And your Shopping Cart will  be with you for as long as you want to wander around our store.  -- your Shopping Cart will be there waiting for you when you're ready to Check Out.

Checking Out..... 
You can purchase what's in your shopping cart at any time. Simply click on the Check Out button at the bottom of the Shopping Cart screen.  
When you Check Out you will be sent to our Information screen  where you'll be asked for your name and shipping information and preferences. Please make sure all your information is correct. If your email address is wrong you won't get a confirmation of your order. Please add any additional information in the block provided that will help with the fulfillment of your order.  You can then choose the type of payment you would like, Paypal, Purchase from 2Checkout.com by Credit Card, or Email.  Then Click the Checkout Button

PayPal
If you choose PayPal,  you will then be taken to the Check Total screen. You can verify the order amount, shipping  charges, and total order amount. If this is correct, press the Checkout Button This then takes you to the SECURE PayPal payment details screen. Here you have a choice. If you are already a member,  enter your email address and PayPal password and complete the sale as directed. If you do not have a PayPal account, enter your information as directed and complete the form. you will then be taken to the total screen. Please review the PayPal Security and privacy statement. Once completed, you will receive a confirmation email about your order.

Purchase from 2Checkout.com by Credit Card
If you choose to purchase from 2Checkout by Credit Card,  you will then be taken to the Check Total screen. You can verify the order amount, shipping  charges, and total order amount. If this is correct, press the Checkout Button This then takes you to the SECURE purchasing screen from 2Checkout.com.  This form has been partially filled out with the information provided earlier. Please fill out the credit card information as requested. Please review the privacy and security statement provided. Then  press  the "Complete Order Now" button. Please read the box and click OK. Please wait until you receive the "Sale Processed" screen.  Please print or write the confirmation code number for future reference.  You will  receive an automated e-mail confirmation of your order. If you don't receive an e-mail confirmation your e-mail address was incorrect. Please contact us with the correct address.

Email Payment
We encourage you to purchase from 2Checkout.com or  Paypal.  We do however  want your business,  and will gladly  take a check or money order. If paid by money order,  your order will be shipped immediately upon receipt. If paid by check, we have a 7 day wait time on checks. If you want to use this payment method, choose email. The next screen is the Check Total screen. You can verify the order amount, shipping  charges, and total order amount. If this is correct, press the Checkout Button.  This take you to our Thank You screen, which has the address to send payment. Please include your order number. You will  receive an automated e-mail confirmation of your order. If you don't receive an e-mail confirmation your e-mail address was incorrect. Please contact us with the correct address. Never send any credit card information via ordinary e-mail.

Shipping Charges
 Most orders are shipped within 2-4 business days of your order being placed. Most orders are shipped via UPS, however, we reserve the right to select other carriers to meet the specific needs of the order. We are unable to provide express shipping at this time. We base shipping charges by weight according  to doll height.  

Christmas Shipping Deadline 
The Christmas Shipping Deadline is based on in stock shipping of ordered items within 48 hours of order.  UPS POLICY IS  ALL ORDERS  SHIPPED AFTER DECEMBER 09TH ARE NOT "GUARANTEED"  TO ARRIVE BY CHRISTMAS.    We ship from Huntington Beach California, so UPS can take up to 5 business days to ship to the east coast,  please take this into account.  We provide personalized service, so you will be immediately informed if there is any problem meeting our prompt shipping promise. If you have any further questions please contact us.

Returns and Exchanges
Customer satisfaction is our goal. If you are not delighted with your doll at any time within 30 days of shipment,  we will gladly refund or exchange it. Simply email us for a return authorization number and return it in its original packaging. Specify whether you prefer a replacement, exchange or refund. 
Refunds will be processed as soon as the returns are received. Items purchased from 2Checkout  with credit card will be refunded to the credit card used for the original order. Orders originally paid through PayPal will be refunded through PayPal. All others will be by money order or company check.

Use of Cookies
A "cookie" is a small file stored on your computer by a web site and gathers certain information about your activity on the site. We use cookies only to provide a mechanism that allows us to maintain your shopping cart. Our cookies do not store any personal or financial information about you. Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, certain aspects of the Traditions Doll Collection  web site, such as the shopping cart, will not function properly. If you select the "Remember Me"  feature on our customer details page, we will also use a cookie to remember your customer information you gave us so you don't have to enter that information each time you visit our site.

Privacy Statement 
We have created this privacy policy in order to demonstrate our firm commitment to Internet privacy.  We use the information collected to process orders and to provide you a personalized shopping experience.  We respect your privacy and we never provide any  personal information to any companies or services outside of Traditions Doll Collection